Before contacting us, please review this information to see if it answers your question:
Having problems with a coupon discount?
- For us to assist you, contact us before completing your order. Once the order is placed, we cannot help you in finding or redeeming a discount offer.
- Prior to placing your order, we ask that you contact us with any coupon questions. It is our job to maintain the information on this web site and keep it as current as possible. If you contact the merchant regarding a coupon, they may not offer discounts in the future because it taxes their support staff and defeats the purpose of participating in our service.
- CouponHeaven.com makes no representations or warranties as to the accuracy of the content and is not liable for omissions or typographical errors contained in the content. See our Terms and Conditions for details.
Having a problem with an order you placed?
- Once the order is submitted, please communicate directly with the merchant to cancel or make changes. Contact information is usually available on the merchant web site and in your order confirmation e-mail.
- Do not contact the merchant regarding a coupon, as they will not retroactively apply a discount. As per our Terms and Conditions, it is your responsibility to make sure that any coupon discount is applied to your order before you submit it. Once an order is placed, you cannot apply a coupon. You can, however, contact the merchant to cancel your order (see above).
- CouponHeaven.com does not execute any type of billing or order fulfillment – this is all done directly through our merchant partners. If you have billing questions, please contact the merchant directly (see above).
We receive a high volume of emails every day. If your inquiry requires a response, please give us time to reply. CouponHeaven.com reserves the right to reject content at its sole discretion.